1. How long is the production lead time?
The production lead time varies depending on the product and order quantity. Generally, it takes around 7-15 days after receiving the deposit. Please contact us for more accurate information based on your order.
2. Can I customize the product?
Yes,Power and frequency band can be customized according to your needsPlease contact us with your specific requirements.
3. What is your payment term?
We accept various payment methods, including T/T (Telegraphic Transfer), PayPal, and Alibaba Trade Assurance. Payment terms are typically 30% deposit and 70% balance before shipment.
4. How do you ensure product quality?
We have a strict quality control process, including raw material inspection, in-production checks, and final quality inspections before shipment.
5. What shipping methods are available?
We offer multiple shipping options, including sea freight, air freight, and express courier (DHL, FedEx, UPS, etc.). We willrecommend the most suitable method based on your order quantity and destination.
6. Can I track my order?
Yes, we will provide you with a tracking number once your order is shipped. You can use this number to track your order through the carrier's website.
7. Do you provide after-sales service?
Yes, we offer comprehensive after-sales support, including technical assistance and warranty services. Please contact our customerservice team for any issues related to your order.